1. Who we are
This website is operated by Monolith Corp, trading as Monolith Studio (“Monolith”, “we”, “us”). Correspondence address: United Kingdom — correspondence via hello@monolith-corp.org. Company status: Not applicable — trading business (limited company number available on request where registered). Website: https://monolith-studios.org/. Questions about these terms: hello@monolith-corp.org.
2. Agreement to these terms
By accessing or using this website, you agree to these terms and to our privacy notice and cookie notice. If you do not agree, do not use the site. If you use the site on behalf of a business, you confirm you have authority to bind that business.
3. What these terms cover — and what they do not
These terms apply to browsing the public site, submitting enquiries, using any public demo or sandbox portal, and interacting with non-contracted tools we make available online. They do not replace:
- a signed statement of work, proposal acceptance, or master services agreement for a paid project;
- a data processing agreement where Monolith processes personal data for a client;
- third-party terms for products you connect yourself (hosting vendors, payment processors, and similar).
4. Informational content and estimates
Portfolio pieces, case studies, metrics, timelines, screenshots and interactive price estimates are planning aids unless we expressly confirm otherwise in writing. Concept brands and sample dashboards may be illustrative and do not prove a live commercial relationship with every named example. An estimate shown in the pricing tool is not a binding quotation. A project begins only when scope, fees, deliverables and commercial terms have been agreed in writing by both parties.
5. Enquiries and proposals
Submitting a contact form or estimate discussion request does not create a contract. We may decline work, propose alternative scopes, or ask for further information before deciding whether to proceed. Any fee quotes, dependencies, assumptions and exclusions in a written proposal form part of the commercial agreement only once accepted as set out in that proposal.
6. Acceptable use
You agree not to:
- attempt unauthorised access to accounts, systems, networks or data;
- probe, scan or test the vulnerability of the site except with our prior written permission;
- introduce malware, overload the service, or otherwise disrupt operation;
- scrape, harvest or bulk-export content or personal data in a way that breaches law or these terms;
- impersonate another person or misrepresent your affiliation;
- upload or transmit unlawful, defamatory, infringing or harmful material;
- use the site to send unsolicited marketing in breach of UK PECR or similar rules;
- circumvent security, rate limits, consent controls or access restrictions.
We may suspend or block access where we reasonably believe these rules have been breached.
7. Accounts and the client portal
Live client accounts are governed by the relevant service agreement. You must keep credentials confidential, use strong authentication where offered, and tell us promptly if you suspect unauthorised use. You are responsible for activity under your account except where caused by our proven failure. Material you upload, publish or campaign through connected systems must be lawful and you must hold the necessary rights and permissions (including for personal data of your customers or staff).
Demonstration or sandbox portals may contain synthetic data. Do not upload real customer personal data into a demo environment unless we have agreed production-grade controls for that instance in writing.
8. Intellectual property
Unless stated otherwise, Monolith owns or licenses the website’s design, code, copy, graphics, trademarks and other materials. You may view them for personal or internal business evaluation. You may not copy, adapt, distribute, reverse engineer (except where mandatory law allows), or commercially exploit site materials without our prior written consent.
Feedback you give us about the site or products may be used by Monolith without obligation to you, provided we do not publicly attribute confidential feedback without permission.
Deliverables created under a paid engagement are owned as set out in that engagement’s contract. Until fees due for a phase are paid, we may retain ownership or usage rights as specified there.
9. Third-party sites and services
The site may link to or integrate with third-party services. We do not control those services and are not responsible for their content, availability, or privacy practices. Their terms and notices apply when you use them. Material third-party dependencies for a paid engagement are identified in that engagement’s agreement, including who configures and pays for them.
10. Availability and changes
We aim to keep the public website available but do not guarantee uninterrupted or error-free access. We may modify, suspend or discontinue features for maintenance, security, legal or commercial reasons. We may update these terms by posting a revised version on this page; the “last reviewed” date in the legal centre will change when we do. Continued use after a material update constitutes acceptance of the revised terms for ongoing website use. Contracts already signed for project work are not altered by website-term updates unless the contract says so.
11. Privacy and cookies
How we handle personal data is described in our privacy notice. Use of cookies and similar technologies is described in our cookie notice. Where consent is required for non-essential technologies, we will seek it before activating them.
12. Disclaimers
The public website and demos are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not warrant that content is complete, current, or suitable for every purpose. You are responsible for verifying information that matters to your decisions before relying on it.
13. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.
Subject to that, and to the fullest extent permitted by law, Monolith is not liable for indirect or consequential loss, loss of profits, revenue, goodwill, data or business opportunity arising from use of the public website or demos. Our total aggregate liability arising from website use under these terms is limited to £100, or such higher amount as mandatory law requires.
Liability for paid project work is governed exclusively by the signed commercial terms for that work, which should be reviewed by a qualified adviser for your situation. These website terms are not a substitute for that review.
14. Indemnity
You agree to indemnify Monolith against reasonable losses, costs and claims arising from your unlawful use of the site, your breach of these terms, or material you submit that infringes third-party rights — except to the extent caused by our negligence or wilful misconduct.
15. Suspension and termination
We may suspend or terminate access to the website or a demo account immediately if you materially breach these terms, if required by law, or if continued access presents a security or operational risk. Provisions that by nature should survive (including intellectual property, liability limits, and governing law) continue after termination.
16. Consumers and businesses
Monolith typically contracts with businesses. If you are a consumer dealing with us as an individual outside your trade, mandatory consumer protections under UK law still apply and prevail over any conflicting wording here. Online distance-selling information and cancellation rights, where they apply to a paid consumer purchase, will be set out in the relevant order flow or contract.
17. Governing law and disputes
These website terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers may bring proceedings in their local courts where mandatory rules allow. Project contracts may specify a different governing law if both parties agree in writing.
18. General
If any provision is held unenforceable, the remainder stays in effect. A failure to enforce a right is not a waiver. You may not assign rights under these terms without our consent; we may assign them in connection with a reorganisation or sale of assets. These terms are the entire agreement for website use and supersede prior website terms for that purpose.
19. Contact
Legal or commercial questions: hello@monolith-corp.org. Privacy requests: privacy@monolith-corp.org or use privacy rights.